Client: Emergency Plumbing Service // Industry: Trades Services

Instant Visibility via High-Intent PPC

How we utilized Google Local Services Ads and targeted search campaigns to generate immediate, high-value calls for a brand-new service business.

Services Deployed

Google Ads (PPC), Local Services Ads (LSA)

Primary Goal

Immediate Lead Generation (Phone Calls)

Key Outcome

Positive ROI in Week 1

01. The Challenge: The “New Business” Void

A newly established emergency plumbing business needed leads immediately to survive. They had no brand recognition, zero organic SEO presence, and no existing customer base for referrals.

In the highly competitive trades market, relying on organic growth would take 6-12 months—time they didn’t have. They needed to get in front of customers at the exact moment a pipe burst or a boiler failed.

02. The Strategic Solution

We bypassed the wait for SEO by engineering a high-intent Performance Marketing campaign focused entirely on “speed-to-lead.”

Key Strategic Actions:

  • Google Local Services Ads (LSA): We expedited the “Google Screened” verification process to launch LSA ads. These appear at the absolute top of search results and operate on a pay-per-call basis, ensuring budget was only spent on qualified leads.
  • High-Intent Search keywords: We ran parallel standard Google Search Ads targeting urgent keywords like “emergency plumber near me now” and “boiler repair ASAP,” using aggressive bidding strategies for top positions during peak hours.
  • Negative Keyword Filtering: Crucially, we rigorously filtered terms like “how to fix a leak” or “plumber jobs” to ensure ad spend wasn’t wasted on DIYers or job seekers.

03. The Measurable Outcomes

The campaign went live on a Monday. By Friday, the client’s schedule was fully booked. The speed to market was unprecedented.

#1 Ad Position for Urgent Terms
15 Qualified Calls in Week 1
7 Days Time to Positive ROI

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The Evidence, In One Place

Client
New residential services business (anonymised)
Sector
Residential services
Services deployed
Google Ads (PPC), Local Services Ads
Objective
Immediate lead generation by phone
Measured over
7 days
Ad position for urgent terms
#1
Qualified calls in week one
15
Time to positive ROI
7 days

A note on what this engagement did and did not measure. The figures above are the outcomes that were tracked at the time. This work predates AI-visibility measurement, so there is no AI citation baseline for it — and we are not going to invent one retrospectively.

Every engagement now starts with a multi-engine audit that records whether ChatGPT, Gemini, Claude and Perplexity name the business when a buyer asks without using its name, and every report carries a Scan ID so any figure can be traced to the run that produced it. We publish our own audit on the same terms, including the parts that do not flatter us.